Privacy Policy

Privacy Policy

 

1. Introduction

IOARP Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and share your personal information, and your rights in relation to the personal data we hold.

 

2. How We Collect Your Personal Information

 

2.1. Information You Provide Us: 

We may collect personal information when you:

• Access our websites, register to use our services, submit or review articles, subscribe to our services, search for a product, place an order, participate in discussion groups, request a complimentary copy of a book, apply for employment, report a problem, or request content or information.
• Correspond with us by post, telephone, email, or otherwise.

The information you provide may include your name, email address, mailing address, telephone number, financial or credit card details, academic institution, affiliation, job title, and subject specialism.

 

2.2. Information We Collect About You: 

We may also process personal information about you that you have not provided directly, such as:

• Data available in the public domain, including contact details, research interests, courses taught, and institutional affiliation. We ensure this is in your interest and inform you about our use of your data and your right to object.

 

2.3. Information from Other Sources: 

We may receive information about you from third parties, such as:

• Business partners, web hosting providers, email service providers, and list brokers.
• Conference proceedings, journal or book transfers, business acquisitions, or societies and associations we work with.

 

2.4. Cookies: 

We use cookies to enhance your experience on our websites. For more details, please refer to our Cookies Policy. You can disable cookies through your browser settings, but some functionality may be limited.

 

3. How We Use Your Information

 

3.1. To Deliver Our Products and Services: 

We use your personal information to:

• Fulfill our contractual obligations and provide you with requested information, products, and services (Legal basis: Performance of a contract).
• Notify you about changes to our services (Legal basis: Performance of a contract and legitimate interests).
• Allow access to restricted areas of our websites (Legal basis: Consent).

 

3.2. To Improve Our Products, Services, and Marketing Communications:

We use your personal information to:

• Administer our websites and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes (Legal basis: Legitimate interests).
• Improve our websites and ensure content is presented effectively (Legal basis: Legitimate interests).
• Keep our websites safe and secure (Legal basis: Legitimate interests).
• Measure the effectiveness of advertising and deliver relevant advertising to you (Legal basis: Legitimate interests).
• Provide information about similar goods and services, unless you opt out (Legal basis: Legitimate interests).
• Make suggestions and recommendations based on your previous transactions and interests (Legal basis: Legitimate interests).

 

3.3. Data Minimization and Purpose Limitation: 

We ensure that personal data collected is limited to what is necessary for the purposes for which they are processed. All purposes for data collection are explicitly mentioned and justified.

 

3.4. Transparency and Information to Data Subjects: 

We provide detailed information about the legal basis for each type of data processing activity. Data subjects are informed about their rights in a clear and accessible manner, including the right to withdraw consent and how to exercise their rights.

 

3.5. Data Retention: 

We retain your personal information for as long as necessary to complete transactions and for six years after your last interaction with us, unless a longer retention period is required by law. We have a detailed retention schedule that outlines specific retention periods for different types of data based on business needs and statutory requirements. This schedule is regularly reviewed and updated to ensure compliance with data protection laws.

 

3.6. Data Subject Rights: 

Under the UK GDPR, you have the right to:

• Access and obtain copies of your personal information.
• Correct inaccurate personal information.
• Erase your personal information.
• Restrict data processing activities.
• Withdraw consent where processing is based on consent.
• Receive your personal information in a portable format.
• Object to processing activities based on your particular situation.

 

3.7. International Data Transfers: 

If personal data is transferred outside the UK, we specify the safeguards in place to protect the data, such as Standard Contractual Clauses (SCCs) or adequacy decisions.

 

3.8. Data Security: 

We outline the technical and organizational measures in place to protect personal data, including encryption, access controls, and regular security assessments.

 

3.9. Your Marketing Preferences: 

You can update your marketing preferences by:

• Emailing info@ioarp.org.
• Sending postal mail to IOARP Ltd, Office 152, City Views House, 5 Union Street, Manchester, England, M12 4JD.
• Clicking the unsubscribe link in marketing emails.

 

3.10. Sharing Information with Third Parties: 

We may share your personal information with:

• Business partners providing business management, e-marketing, web analytics, order fulfillment, and support services,
• Third parties in the event of a business transfer or acquisition.

 

3.11. Third-Party Processors: 

We ensure that all third-party processors are listed and that we have appropriate data processing agreements in place with them.

 

3.12. Data Protection Officer (DPO): 

We have appointed a Data Protection Officer to oversee compliance with data protection laws. You can contact our DPO at info@ioarp.org.

 

3.13. Data Breaches: 

In the event of a data breach, we will notify the Information Commissioner’s Office (ICO) within 72 hours of becoming aware of the breach, if it is likely to result in a risk to the rights and freedoms of individuals. If the breach is likely to result in a high risk to your rights and freedoms, we will also inform you without undue delay.

 

3.14. Contact Us: 

If you have any questions or concerns about this policy or how we handle your personal information, please contact our DPO at info@ioarp.org.

 

3.15. Referral to the UK Information Commissioner:

If you are not satisfied with our processing of your personal data, you can refer us to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

3.16. Regular Reviews: 

We are committed to regularly reviewing and updating our privacy policy to ensure compliance with data protection laws and best practices.

 

3.17. Updates and Changes to the Policy: 

We may update this policy from time to time. Any changes will be posted on this page, and where required, notified to you by email. This policy was last updated in October 2024.